Phoenix® (Classic) Frequently Asked Technical Questions
What charger should I use to charge my Phoenix® (Classic)?
How often should I perform a calibration check on my Phoenix® (Classic)?
How often should I send in my Phoenix® (Classic) for service?
What should I do before sending in my Phoenix® (Classic) for service?
Where do I go to get training on my Phoenix® (Classic)?
What charger should I use to charge my Phoenix® (Classic)?
We recommend the Lifeloc 15 volt regulated charger, which is sold by Lifeloc and comes with all Phoenix® (Classic) units with serial numbers greater than 5000. Phoenix® (Classic) units with serial numbers less than 5000 came with the Lifeloc 12 volt charger, which can be used with them.
How often should I perform a calibration check on my Phoenix® (Classic)?
Calibration check requirements vary depending upon the program guidelines or internal procedures you are testing under. If you are using the Phoenix® (Classic) in a DOT program you must perform a calibration check every 30 days and as soon as conveniently possible after a positive test.
In a non-DOT program your requirements may vary. Please check with your program administrator.
How often should I send in my Phoenix® (Classic) for service?
Lifeloc recommends that you send your Phoenix® (Classic) in for a factory diagnostic check (FDC) once every two years.
What should I do before sending in my Phoenix® (Classic) for service?
Prior to returning an instrument for service you should document all user settings and print or download all test results as this information is typically lost during the service process.
Where do I go to get training on my Phoenix® (Classic)?
Training information can be found here.