Fast
Repairs are completed in less than 5 working days for up to 5 units, or it's free. This is the fastest service in the industry. *5 working days begins upon receipt of the unit.
Personalized
Your calls are answered by a live customer service representative who is ready to assist you.
Professional
Full-time factory service center where experienced professionals provide technical advice, operational assistance and helpful instruction.
Comprehensive
Lifeloc offers a full line of service products for your individual business needs, including extended service plans and instrument recertifications.
Affordable
To help with your budget, we offer free estimates, reasonable pricing on repairs and no hidden fees.
Silver - Factory Diagnostic
Think of it as scheduled maintenance, providing a tune-up and adjustments to keep your unit accurate and reliable.
Gold - Extended Service Plan
Provides all the benefits of the silver package with an extended warranty.
Platinum - Factory Recertification
Fully comprehensive, combining all of the features of the silver & gold packages plus a certification assuring your unit performs according to the original manufacturer specifications. It's like getting a brand new unit.
| Silver | Gold | Platinum | |
| Phoenix 6.0 | $119 | $229 | $299 |
| EV30 | $109 | $199 | $259 |
| Phoenix | $129 | $255 | N/A |
| Silver | Gold | Platinum | |
| Basic Adjustments |  |
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| Full Calibration | |
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| Accuracy Testing | |
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| Free Return Shipping* | |
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| Necessary Hardware Repairs | |
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| Full Factory Diagnostic | |
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| Free Rental Unit | |
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| One Year Warranty | |
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| Comprehensive Fuel Cell Evaluation | |
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| Upgrade Hardware including Lens, Case & Keypad | |
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| Update Pump | |
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| Applicable Software Updates | |
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| Temperature Calibration | |
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| Test to Manufacturer Specifications | |
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| Recertification Certificate | |
*continental U.S. only
| Silver | Gold | Platinum | |
| FC10 | $95 | $125 | $189 |
| FC10Plus | $95 | $125 | $189 |
| FC20 | $109 | $175 | $219 |
| Silver | Gold | Platinum | |
| Basic Adjustments | |
|
|
| Full Calibration | |
|
|
| Accuracy Testing | |
|
|
| Free Return Shipping* | |
|
|
| Necessary Hardware Repairs | |
|
|
| Full Factory Diagnostic | |
|
|
| One Year Warranty | |
|
|
| Comprehensive Fuel Cell Evaluation | |
||
| Upgrade Hardware including Lens, Case & Keypad | |
||
| Update Pump | |
||
| Applicable Software Updates | |
||
| Temperature Calibration | |
||
| Test to Manufacturer Specifications | |
||
| Recertification Certificate | |
*continental U.S. only