Warranties

At Lifeloc, we take pride in our service and support. When it comes to protecting your equipment, be assured, Lifeloc provides full warranties on all of our equipment. In the US, Lifeloc warranty service is completed at the factory in Wheat Ridge, Colorado. International warranty service is performed by your local authorized Lifeloc distributor. For more information on what your warranty covers, please review our product list below. To register your Lifeloc product quickly and easily, use our online registration. To register your product or place a service request via e-mail, please send to our service department at service@lifeloc.com.

  • FC Series
  • Workplace Series
  • Kiosks
  • DataTrak

All Lifeloc FC Series breath alcohol testers come with a full one-year parts and labor warranty. The warranty period begins upon date of purchase.

    What's Included:
  • Deficiency in material and or workmanship
  • Parts and labor on covered repairs
  • Applicable Software Updates
  • All non-disposable kit items (printers, cables, cases, chargers)
    What's Not Included:
  • Freight to the Lifeloc factory for repairs
  • Misuse, abuse, negligence, or accidents
  • Damage caused by connection to improper voltage supply
  • Calibrations
  • Preventative Maintenance

Our Workplace Series comes standard with a one year Deluxe Warranty. You receive all of the benefits of our standard FC Series warranty with some additional features.

    What's Included:
  • Deficiency in material and or workmanship
  • Parts and labor on covered repairs
  • Applicable Software Updates
  • All non-disposable kit items (printers, cables, cases, chargers)
  • A No Charge Factory Diagnostic at the end of the warranty
  • Free rental unit while your breath tester is being serviced
    What's Not Included:
  • Freight to the Lifeloc factory for repairs
  • Misuse, abuse, negligence, or accidents
  • Damage caused by connection to improper voltage supply
  • Calibrations
  • Preventative Maintenance

All Kiosk systems sold by Lifeloc are covered per the detail listed in applicable monthly and annual service plans.

Lifeloc reserves the right to repair or replace any product under warranty at its discretion.

The warranty is not valid if the product was not purchased and paid for in full. Proof of purchase may be required to receive warranty work.

DataTrak® Software comes with a full one-year parts and labor warranty. The warranty period begins upon date of purchase.

    What's Included:
  • Deficiency in material and or workmanship
  • Parts and labor on covered repairs
  • Applicable Software Updates
    What's Not Included:
  • Freight to the Lifeloc factory for repairs
  • Misuse, abuse, negligence, or accidents
  • Damage caused by user